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Chromecast with Google TV has remained one of the most popular streaming devices for years, and one of its greatest assets has been the convenient remote control. However, in recent weeks, an increasing number of users have reported issues with its performance. The remotes are reportedly losing connection with the device on their own, forcing owners to re-pair or resort to alternative control methods.
More and more users are reporting the same issue
Initial isolated reports had emerged earlier, but in recent weeks, the number of similar reports has clearly increased. Owners of Chromecast with Google TV describe situations where the remote suddenly stops responding or disconnects from the device. To restore its functionality, it is necessary to re-pair the remote or perform a reset. The problem does not indicate a complete failure of the accessory. After reconnecting, everything usually returns to normal, but the situation can recur regularly. For many users, this becomes particularly bothersome, especially during daily use of streaming services. More and more similar accounts are appearing online, suggesting that these are not isolated cases. Many people note that their remote worked perfectly for years without any issues before. This may indicate a problem related to the software rather than the hardware itself. At this moment, however, it is difficult to definitively identify the source of the fault.
Temporary solutions exist, but they are not ideal
Users affected by the issue often have to resort to alternative ways of controlling the Chromecast. The most popular solution is the virtual remote available in the Google TV app on smartphones. Some people also utilise the HDMI-CEC feature, which allows them to control the Chromecast using their TV remote. However, this is not as convenient as using the original accessory. It can be particularly frustrating for those who have gotten used to the classic way of operating the device with a dedicated Bluetooth remote. Google is still developing software for the Chromecast with Google TV, so there is a chance that the problem will be resolved with an update. The company recently confirmed ongoing support for the device, despite previous misunderstandings regarding the technical support documentation. For now, however, the manufacturer has not issued any official statement regarding the reported issues. Users are therefore left to rely on temporary workarounds and await a potential fix. If the scale of reports continues to grow, Google's response may just be a matter of time.
More and more owners of Chromecast with Google TV are reporting issues with the remotes losing connection to the device. The fault does not completely immobilise the equipment, but requires re-pairing or using alternative control methods. Google has not yet commented on the situation, however, users hope that the problem will be resolved with a software update.
source: 9to5google
