Katarzyna Petru
Every new iPhone launch sparks discussions, but this time, alongside the excitement, there has also been controversy. The iPhone 17 Pro, made from new aluminium with a vapor chamber cooling system, has been under scrutiny by YouTubers such as JerryRigEverything and iFixit since its first days. Testers pointed out the susceptibility of the sharp edges around the camera island to scratches – even though the rest of the casing performs quite well. Apple explains that this is a natural characteristic of anodised aluminium, just like in the company's other products.
iPhone Air vs Pro – two worlds
The contrast is the ultra-thin iPhone Air – just 5.6 mm thick and weighing 165 g, with a frame made of titanium. Here, the emphasis is on durability and lightness, albeit at the cost of effective heat dissipation. Two models, two philosophies – but the discussion has been taken over by… scratched specimens in the Apple Store.
“Scratchgate” in the Apple Store
Pictures and recordings of Pro iPhones with visible damage on the backsides quickly appeared on forums and social media, straight from the Apple Store. This has sparked a flurry of comments and the coining of the term “scratchgate.” If the phones in the store look scratched, how will they cope in everyday use?
Apple: "It's not scratches, but dirt"
Apple has finally spoken out and denied that the visible marks are scratches. The company pointed out that worn MagSafe bases are to blame for leaving marks on the casing. As reported by 9to5Mac, the giant from Cupertino explained that these are residues of material from the bases, which can be removed with cleaning, and not permanent scratches. Apple has announced a replacement of the stands in stores, as the problem concerns not only the iPhone 17 Pro but also earlier models on display.
What does this mean for users?
Although the matter sounds bizarre, Apple emphasises that users need not worry about the durability of the casing. The real critical point remains around the camera island, as confirmed by independent tests. Aside from that, however, iPhones should withstand daily use without major issues – and the "scratchgate" is likely to disappear quickly with the change in display in stores.
